Shipping & Returns

URGENT MESSAGE REGARDING INTERNATIONAL DELIVERIES DUE TO NEWLY IMPOSED 2019 FOREIGN TAX TARIFF :

We are doing our best to inform our customers of the potential of higher duties and taxes in many territories due to the newly imposed tax and customs tariff increase for 2019. Therefore, when ordering merchandise from FourTwoFour on Fairfax (or any US based online store for that matter) for international deliveries you may be subject to higher import duties and/or taxes by your local authority. FourTwoFour on Fairfax is not responsible for any charges that are incurred in your local region for customs/duties and fees. Any additional charges for customs clearance are considered outside of our control and FourTwoFour on Fairfax cannot predict the value or amount of these charges as we receive no financial benefit nor have any authority in or over the laws of your local region or country. For additional information regarding custom/duties policies in your country, please contact your local customs office. 

Kindly note that customs agents may delay delivery of some international packages. FourTwoFour on Fairfax is not responsible for any packages returned to us as refused, unclaimed, undeliverable, or because of incorrect or insufficient address. FourTwoFour on Fairfax is not responsible for, and will not reimburse, any duties or costs (including costs of return shipping) resulting from your refusal or failure to pay such duties or tax fees. 

PRICES, SHIPPING, & HANDLING CHARGES 

All domestic orders are shipped by UPS with varying options . Rates are calculated through the UPS calculator. All California residents will incur an 9.25% sales tax. 

APO/FPO orders are shipped by UPS. International orders are shipped by UPS International. Please contact customerservice@fourtwofouronfairfax.com if you have any questions. 

INTERNATIONAL CUSTOMERS

Please note that international shipments are subject to additional customs and duties fees based on the retail value of the item shipped. FourTwoFour does not include this in the cost of shipping and does not have control over the importing process and therefore not responsible for delays or additional fees that may occur. International orders are subject to delays due to the ongoing COVID-19 pandemic. FourTwoFour on Fairfax is not responsible for any delivery delays as a result of courier obstructions.

DELIVERY 

Purchased items will be shipped within 7 business days of the order, although most will be within 3 to 4. Please allow up to 2 weeks for delivery to arrive. If you still have not received your purchase after 3 weeks, please notify customerservice@fourtwofouronfairfax.com. Some items may take up to 3 weeks to ship depending on availability and production time. You will receive an email from customerservice@fourtwofouronfairfax.com when your order has been shipped. 

RETURN POLICY 

No returns or exchanges. For questions please email customerservice@fourtwofouronfairfax.com or call (323) 424-4842 

BILLING INFORMATION

All orders over $500 MUST ship to the customers billing address. All outside addresses cannot be fulfilled thus resulting in a cancellation of order.

FRAUDULENT ORDERS

All orders flagged as fraudulent will immediately be canceled.